Privacy Policy

Last updated: March 2026

Introduction

GetPainFixed ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

Information We Collect

We may collect the following types of information:

  • Quiz Responses: When you take our Pain Quiz, we collect your answers to provide personalized recommendations. This includes information about your symptoms, pain location, and activity level.
  • Contact Information: If you submit a contact form or sign up for our newsletter, we collect your name and email address.
  • Analytics Data: We use analytics tools to understand how visitors use our site. This includes pages visited, time on site, device type, browser, and general geographic location (city/region level).
  • Cookies and Similar Technologies: We use cookies for site functionality, analytics, and to remember your preferences. See the Cookies section below for details.

How We Use Your Information

  • To provide personalized exercise recommendations and PT referrals based on your quiz responses
  • To respond to your questions and contact form submissions
  • To improve our website, content, and services
  • To send you relevant health content if you've opted in to our newsletter
  • To analyze site traffic and usage patterns

Cookies

We use the following types of cookies:

  • Strictly Necessary: Required for the site to function properly (e.g., form submissions, quiz state).
  • Analytics: Help us understand how visitors interact with our site. We use privacy-focused analytics that do not track individual users across websites.
  • Preference: Remember your settings and choices to improve your experience.

You can control cookie settings through your browser. Disabling certain cookies may limit site functionality.

Third-Party Services

We may share information with trusted third parties that help us operate our site and deliver services:

  • Analytics providers for website usage data
  • Email service providers for newsletter delivery
  • Physical therapy directories when you request a PT referral

We do not sell your personal information to third parties.

Data Retention

We retain your personal information only as long as needed to provide our services and fulfill the purposes described in this policy. Contact form submissions are retained for up to 12 months. Quiz responses are stored in anonymized form for analytics and content improvement. You can request deletion of your data at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at privacy@getpainfixed.com.

Children's Privacy

Our site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will remove it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, reach out to us at privacy@getpainfixed.com or visit our contact page.